A few of the main objectives of leaders is to guide their team to success, build in accountability, and encourage their team to continually adapt and grow. Tasking a team to create and document processes helps support these objectives. Not only do processes provide guidance, but they also serve as a reference for team members who may not be meeting expectations. There are many positives to process creation, however, they can also work against you and your team at times. When it comes to process creation, it’s important to remember that process is good until it gets in the way.
A leader’s role
If you are leading a team that doesn’t have processes defined or if you haven’t visited your process in a while, it’s time to change that. Task your team to either create new processes or update ones that have already been defined. Remember, the team should be outlining this information because they are the ones that are doing the actual work. They know what works and what doesn’t work, so be there for guidance or as a sounding board only. Make sure the team is not only creating processes that promote efficiency, but also updating out-dated processes.
Don’t get caught with tunnel vision
It’s easy for any team to become complacent or get caught having tunnel vision, especially with redundant tasks. Process reviews and updates should be a regular occurrence. Encourage your team to constantly improve, adapt, and grow the way they do business. Take advantage of new employees who have a different perspective by having them review and interject new ideas into processes. As your business changes and evolves, so should your processes.
Keep your team happy and running efficiently
Tasking your team with process creation empowers them to create an environment that works best for them. Reward efficiency, change, and growth. One of your jobs as a leader is to keep your team happy and providing them with leadership development opportunities. By allowing them to define the way they do their job, you’re giving them the power to do and be their best. Keep your team accountable by holding them to these processes and encouraging them to make changes if things aren’t working as well as they can be.
Remember, processes are good until they get in the way.